Hewlett-Packard - USB - 2/10/2017 12:00:00 AM - 44.1.2402.1741

[RichGuy90]

how do i get the archived update off my update page"?

[Raj_05]

Hi @RichGuy90,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you have an archived update on your HP ENVY Photo 7855 All-In-One Printer and you want to remove it from your update page, you can typically do so through the printer's control panel or web interface, depending on the firmware and software version. Here are the general steps to remove an archived update.

Access the Printer's Control Panel:

• Turn on your printer and make sure it is connected to your network.
• Navigate to the printer's control panel, which is usually a touchscreen display on the printer itself.

Access the Update Menu:

• Look for a menu option related to updates or firmware. It may be labeled as "Firmware Update," "Software Update," or something similar.

View Update History:

• Within the update menu, you should see an option to view the update history or update log. Select this option.

Select and Remove the Archived Update:

• In the update history, you will see a list of updates, including archived updates.
• Locate the archived update that you want to remove.
• There should be an option to remove or delete the selected update. Select this option, and follow the on-screen prompts to confirm the removal.

Confirm the Removal:

• The printer may ask you to confirm the removal of the archived update. Confirm your choice.

Restart the Printer:

• After removing the update, it's a good practice to restart your printer to ensure that the changes take effect.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support