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‎09-11-2019 05:35 AM

HP Recommended
Product: 860-090na
Operating System: Microsoft Windows 10 (64-bit)

HP Support Assistant has been reporting errors on my internal data disk. WD diagnostic run has reported unrepairable bad sectors.I am presuming it is time to replace the drive. How do I remove the disk from the Unit. I am presuming that replacement is a reversal of the removal proves. I have been lucky and just been able to copy my data onto an external USB drive, so no worries about data loss.

Thanks

Steve

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-11-2019 04:11 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

This site (Link) has various service procedures. You need Flash to watch the videos.

 

Look in Desktops, Envy Desktops, Phoenix 860-000 series desktops.

 

Click on Service Procedures.

 

Select Hard Drive.

 

You need Flash to watch the HDD service procedure.

 

Regards

 

 

View solution in original post

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3 REPLIES 3

‎09-11-2019 04:11 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

This site (Link) has various service procedures. You need Flash to watch the videos.

 

Look in Desktops, Envy Desktops, Phoenix 860-000 series desktops.

 

Click on Service Procedures.

 

Select Hard Drive.

 

You need Flash to watch the HDD service procedure.

 

Regards

 

 

Was this reply helpful? Yes No

‎09-12-2019 12:42 AM

HP Recommended

Many thanks. All sorted now. Steve

Was this reply helpful? Yes No

‎09-12-2019 09:03 AM

HP Recommended

Hi Steve,

 

You're very welcome.

 

Good to hear.

 

Regards

Was this reply helpful? Yes No
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