• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP 24df0076
Microsoft Windows 10 (64-bit)

I just bought an HP 24DF0076 All in One and discovered it has 8 GB RAM.   I am seeking to upgrade it to 16 GB of RAM.   That would entail getting the back case and screen separated from one another.   I got as far as removing the bottom metal stand from the unit but am at a loss to determine what to do next to successfully open the case.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello
is this document the correct one?

 Upgrading And Servicing Guide

 

memory
8 GB DDR4-2400 SDRAM (1 x 8 GB)

 

Motherboard Specifications

  • Dual channel memory architecture
  • Two DDR4 SODIMM (260-pin) sockets
  • Supports up to PC4-19200 (DDR4-2400)
  • Supports 2 GB, 4 GB, and 8 GB DDR4 SODIMMs
  • Supports up to 4 GB on 32-bit systems
    note:
    32-bit systems cannot address a full 4.0 GB of memory.
  • Supports up to 16 GB (unbuffered) with two 8 GB DIMMs on 64-bit systems
    note:
    Maximum memory shown reflects the capability of the hardware and can be limited further in the operating system.

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

View solution in original post

2 REPLIES 2
HP Recommended

Hello
is this document the correct one?

 Upgrading And Servicing Guide

 

memory
8 GB DDR4-2400 SDRAM (1 x 8 GB)

 

Motherboard Specifications

  • Dual channel memory architecture
  • Two DDR4 SODIMM (260-pin) sockets
  • Supports up to PC4-19200 (DDR4-2400)
  • Supports 2 GB, 4 GB, and 8 GB DDR4 SODIMMs
  • Supports up to 4 GB on 32-bit systems
    note:
    32-bit systems cannot address a full 4.0 GB of memory.
  • Supports up to 16 GB (unbuffered) with two 8 GB DIMMs on 64-bit systems
    note:
    Maximum memory shown reflects the capability of the hardware and can be limited further in the operating system.

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Yes, that is the correct manual.   I admit that it was a bit difficult to decipher from the illustrations provided. 

 

However, I happened to come across a YouTube video featuring someone disassembling a very similar HP All in One model 24 F0010. 

 

https://youtu.be/uc0GzI02klc

 

The speaker made an effort to clearly explain that one has to remove the front speaker panel to get at the screws holding down the monitor and then to lift from the edges of the frame around the monitor. 

 

Following his instructions, I was able to get the case opened. 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.