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- Hp Pavalion 23 AiO diagnosis and Motherboard model?
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11-09-2016 01:16 PM
Hi all, just joined the forum. I'm writing in because my computer, an HP PAVILION 23 AiO (Model No. 23-b010) will no longer power on. I see lights on externally and internally, but it just will not turn on. A person at a computer forum suggests it probably needs a motherboard replacement. I hadn't used it for two months prior and just turned it on. Started running updates for anti-virus and Itunes and it just went blank. Made noises like it was powering on and off every few seconds while all lighs remained on. Now it will no longer power on despite having indications of power. So I was writing in to find out exactly which model of motherboard I need and if you did indeed concur with the opinion of the other person helping me on the computer forum?
And I don't know how pertinant it is to the question, as far as the operating system goes, but I can't actually recall if I had the 32 or the 64. Pretty certain it was the 8.1 though. Thank you for any assistance, comments, and info you may have to offer-
Solved! Go to Solution.
Accepted Solutions
11-10-2016 12:21 AM
Hi,
Please bookmark the following link:
http://partsurfer.hp.com/Search.aspx?SearchText=H3Y90AA
Motherboard (also called PC board) is Azara, AMD Brazos, UMA, Win8, Ambu and part number is: 704034-501
Regards.
***
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11-09-2016 03:09 PM
Hi,
Please check its label at the back, should be 23-something
Regards.
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11-09-2016 08:02 PM
The label on the back of the actual motherboard? I haven't actually opened it up yet. Was wanting to wait to do that if and when I get the replacement. Not sure that I'm going to buy one unless the price is right. If no one really knows off hand, I guess I'll go that route. Thank you
11-09-2016 11:40 PM
Hi,
No, the label at the back of your computer, it can be at the stand
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-10-2016 12:21 AM
Hi,
Please bookmark the following link:
http://partsurfer.hp.com/Search.aspx?SearchText=H3Y90AA
Motherboard (also called PC board) is Azara, AMD Brazos, UMA, Win8, Ambu and part number is: 704034-501
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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