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In my hp omen 880-p1xx, the support bracket for my GPU (1070) is stuck and can't come out. I'm just wondering if I put my rtx 2060 gaming z edition in my pc if it would work under load. My specs are 32gb ram, i7-8700 and gtx 1070.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @AndrewHe1 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I'm really sorry the GPU bracket is stuck—it’s frustrating when something mechanical holds up your upgrade plans. The good news is, your HP Omen 880-p1xx with an i7-8700 and 32GB RAM is fully capable of supporting the RTX 2060 Gaming Z Edition under load, provided a few conditions are met. 

 

Let’s walk through what to check and how to proceed.

 

Compatibility and performance expectations

  • Power supply: Your Omen 880 series typically comes with a 500W or 600W PSU, which is sufficient for the RTX 2060 Gaming Z (recommended 500W).
  • PCIe slot: The RTX 2060 uses the same PCIe x16 slot as the GTX 1070, so it will fit electrically.
  • Thermals: The Gaming Z Edition has a dual-fan cooler and may run warmer than the 1070. Ensure airflow is unobstructed.
  • Driver support: Uninstall the GTX 1070 driver using DDU (Display Driver Uninstaller) in safe mode, then install the latest RTX 2060 driver from NVIDIA’s website.

 

About the stuck GPU bracket

The Omen 880 uses a tool-less retention bracket that can sometimes feel jammed due to tension or alignment. Here’s how to safely release it:

  1. Power off and unplug the system
  2. Remove the side panel
  3. Locate the plastic retention arm securing the GPU
  4. Gently press and slide the locking tab outward while supporting the GPU
  5. If it resists, check for any screws or clips that may be holding the bracket in place
  6. Avoid forcing the card—use gentle rocking motion while pressing the release tab

If the bracket won’t budge, you can still test the RTX 2060 temporarily by removing the GTX 1070’s power cables and carefully sliding the card out without disturbing the bracket (if possible).

 

Once installed, test under load

  • Use Heaven Benchmark or 3DMark Time Spy to stress the GPU
  • Monitor temperatures and power draw using MSI Afterburner or HWiNFO
  • Ensure the RTX 2060 reaches full boost clock and maintains stable performance

 

Let me know if you’d like help locating the exact driver or if the bracket continues to resist. Once the RTX 2060 is seated and powered, your system should deliver smooth, responsive performance across gaming and creative workloads.

 

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

View solution in original post

1 REPLY 1
HP Recommended

Hi @AndrewHe1 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I'm really sorry the GPU bracket is stuck—it’s frustrating when something mechanical holds up your upgrade plans. The good news is, your HP Omen 880-p1xx with an i7-8700 and 32GB RAM is fully capable of supporting the RTX 2060 Gaming Z Edition under load, provided a few conditions are met. 

 

Let’s walk through what to check and how to proceed.

 

Compatibility and performance expectations

  • Power supply: Your Omen 880 series typically comes with a 500W or 600W PSU, which is sufficient for the RTX 2060 Gaming Z (recommended 500W).
  • PCIe slot: The RTX 2060 uses the same PCIe x16 slot as the GTX 1070, so it will fit electrically.
  • Thermals: The Gaming Z Edition has a dual-fan cooler and may run warmer than the 1070. Ensure airflow is unobstructed.
  • Driver support: Uninstall the GTX 1070 driver using DDU (Display Driver Uninstaller) in safe mode, then install the latest RTX 2060 driver from NVIDIA’s website.

 

About the stuck GPU bracket

The Omen 880 uses a tool-less retention bracket that can sometimes feel jammed due to tension or alignment. Here’s how to safely release it:

  1. Power off and unplug the system
  2. Remove the side panel
  3. Locate the plastic retention arm securing the GPU
  4. Gently press and slide the locking tab outward while supporting the GPU
  5. If it resists, check for any screws or clips that may be holding the bracket in place
  6. Avoid forcing the card—use gentle rocking motion while pressing the release tab

If the bracket won’t budge, you can still test the RTX 2060 temporarily by removing the GTX 1070’s power cables and carefully sliding the card out without disturbing the bracket (if possible).

 

Once installed, test under load

  • Use Heaven Benchmark or 3DMark Time Spy to stress the GPU
  • Monitor temperatures and power draw using MSI Afterburner or HWiNFO
  • Ensure the RTX 2060 reaches full boost clock and maintains stable performance

 

Let me know if you’d like help locating the exact driver or if the bracket continues to resist. Once the RTX 2060 is seated and powered, your system should deliver smooth, responsive performance across gaming and creative workloads.

 

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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