• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎04-03-2020 04:51 PM

HP Recommended
Product: Pavilion power desktop 580-010
Operating System: Microsoft Windows 10 (64-bit)

I am upgrading  desktop, so i searched H.P.'s website for the supported upgrades for this model, i installed 16 gig of 2400 ram - no problems

Installed nvidia k4000 video card- no peoblems

Installed a i7-7700 3.6 processor. The computer boots up and works fine, but when i look in the device manager, it still shows i3 processor. How can i update the info? And if its working fine, do i really need to update the info?

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-03-2020 05:58 PM

HP Recommended

Restart it again from within Windows then check it again.

If that doesn't work do a Windows update.

 

There's a whole bunch of things to try after that but one of those usually works.

 

 

*Just a community member, not an HP employee.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎04-03-2020 05:58 PM

HP Recommended

Restart it again from within Windows then check it again.

If that doesn't work do a Windows update.

 

There's a whole bunch of things to try after that but one of those usually works.

 

 

*Just a community member, not an HP employee.
Was this reply helpful? Yes No

‎04-03-2020 07:58 PM

HP Recommended

Thank you so much!! I downloaded the latest updates and reatarted the computer and its all good now!!

Was this reply helpful? Yes No

‎04-03-2020 07:59 PM

HP Recommended

That worked!! Thank you

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.