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Omarbih
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Message 1 of 2
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Hp pc hard ware diagnostics

HP Recommended
Hp core i3 probook ID:JOT96PT#AB4
Microsoft Windows 10 (64-bit)

When i searched the hp pc hard ware diagnostics it showed 

Smart check:passed

Long Dst:failed 

Failure ID: GU7D5F-8NXALU-XDJV6K-61DF03

Product ID: JOT96PT#AB4

Hard drive 1

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Message 2 of 2
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HP Recommended

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall


Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)

You can try several things in order to try to recover your data

 

You can try a bootable cd / dvd type live cd (linux)

https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/

you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!

 

https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance




Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

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