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HP Recommended

Yesterday I received a message from HP support asking me to install an actualization in my PC, I agree and since then my computer is not working, the screen is black and the bloq mayús ley is turning on and off. 

 

Please help!

 

Thank you 🙂

1 REPLY 1
HP Recommended

Hi, what is your system information:

OS Name 
Version 
System Manufacturer 

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