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Elle10
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Message 1 of 2
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I cannot update my laptop to Windows 10

HP Recommended
HP Spectre
Microsoft Windows 8.1 (64-bit)

Hi! I am reaching out kind of in desperation at this point. Basically, I have an HP Spectre laptop that I bought back in 2018. Since then, I have been trying to update it to Windows 10 for over a year now and every time I try, It says that I can't update the laptop and to contact the manufacturer. Is there anything you know about this issue?

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wb2001
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Message 2 of 2
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HP Recommended

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/HP-Spectre-laptop-will-not-upda...

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
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Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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