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HP Recommended
Hp 15 f387wm
Microsoft Windows 10 (64-bit)

My HP pavilion 15 has been through the ringer, but it started saying my battery was bad. The battery was brand new so after a few troubleshooting expeditions and no fix I took it to a repair shop. They said it needed to be changed internally and after a week I got it backbnut now it won't do anything. Where can I get a new power cord? Or watt do I need to do to get my computer up and running...my school and business run off it.  

1 REPLY 1
HP Recommended

@BeaurtifulLinda,

Go back to that shop.  Fix or refund!

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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