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‎06-29-2020 07:19 PM - last edited on ‎06-29-2020 07:39 PM by Retired

HP Recommended

I have a HP 500-023w, both front usb ports are damaged. Can they be replaced reasonably priced?  They were damaged by a bent headphone jack being inserted into them.  Over time, one is too loose to use at all, the other I cannot insert any usb jack into it.  Can the USB ports be replaced or would I need to replace the entire motherboard.  Could I ask approximate cost of each?  Thank you.

 

[edit]

2 REPLIES 2

‎06-29-2020 07:39 PM

HP Recommended

As far as I know the usb ports cannot be replaced. The are part of your motherboard.

I have a 570-p015z and to replace my board without the cpu is $200+.

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‎06-30-2020 01:33 PM - edited ‎06-30-2020 01:43 PM

HP Recommended

@Hauptwebel,

The front USB ports part number is 713240-003.  You can search the web for a replacement. Examples:

https://www.amazon.com/HP-Front-2USB30-Audio-713240-003/dp/B01DCHJEKY

https://www.ebay.com/c/13018430750

The USB module is mounted into the front of the case.  Removing side panel  once you have the side panel off, depending on the side that was removed, look at this  removing front panel.

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