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‎06-11-2023 05:29 PM

HP Recommended
Product: HP Laptop PC 14s-dq2000

I need some help I'm planning on upgrading my 8GB ram to 16GB ram on a HP Laptop 14. The problem I have is trying to find sources that can give me a SODIMM memory stick and another thing can I use a stick like this for my hp laptop 14 or something different? https://www.bestbuy.com/site/corsair-vengeance-performance-32gb-1pk-32gb-3200mhz-ddr4-c22-sodimm-lap...

Category:
4 REPLIES 4

‎06-11-2023 06:03 PM

HP Recommended

Hi:

 

Your notebook won't support a 32 GB memory chip in one slot.

 

If your notebook has an Intel Core processor, it will have two memory slots and you can install 2 x 8 GB of memory and possibly 2 x 16 GB of memory.

 

2 x 8 GB:

 

Corsair Vengeance Performance SODIMM Memory 16GB (2x8GB) DDR4 3200MHz CL22 Unbuffered for 8th Genera...

 

2 x 16 GB

 

Corsair Vengeance Performance SODIMM Memory 32GB (2x16GB) DDR4 3200MHz CL22 Unbuffered for 8th Gener...

 

You can do this to see how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

HP only has the service manual for the older model series available, but it should be of help to you for taking the notebook apart.

 

HP Laptop PC 14s-dq2000 Manuals | HP® Customer Support

 

 

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‎06-12-2023 09:19 AM

HP Recommended

I updated my bios system to the latest and I bought the 2x16gb one as well and also my max ram could go to 33gb , One problem I have when I put in the 2x16gb my screen is black it isn't working these are new too?

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‎06-12-2023 10:05 AM

HP Recommended

Unfortunately, I don't know what the problem could be.

 

It's possible the notebook only supports 2 x 8 GB of memory.

 

 

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‎06-12-2023 05:01 PM

HP Recommended

Alright I will let you know if It doesn't work but my laptop is 8gb and it has 2x4gb memory sticks

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