• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎08-03-2020 08:44 PM

HP Recommended
Product: Rp5
Operating System: Microsoft Windows 10 (64-bit)

I have three HP RP5/5810 pos systems. My POS system software is so overloaded, it takes 3.5 minutes from cold start until I get my POS screen.  This is after also upgrading to Windows 10-64bit.  This is after upgrading to a i7-4770k and ssd. I would like to upgrade the processor to a i7-4790k. Will the bios support this processor?

1 REPLY 1

‎08-04-2020 12:43 PM - edited ‎08-04-2020 12:48 PM

HP Recommended

@Gerry240 , welcome to the forum.

 

I am not certain that the i7-4790K would work because it was released a year after your POS, but even it did work, I don't believe that you would see a major system performance increase.  Here is a comparison of the I7-4770K and the i7-4790K by Intel:  https://ark.intel.com/content/www/us/en/ark/compare.html?productIds=80807,75123

 

I suggest that you upgrade the memory to the maximum of 32 GB, if you haven't done so.  Here is the Quick Specs for the POS:  https://www8.hp.com/us/en/pdf/HP_RP5_Retail_System_Model_5810_QuickSpecs_WWPIT_tcm_245_1681185.pdf

 

If you look at the section titled "Memory Configurations" it shows you type of memory and how to add it.  Maximum memory would increase system performance more than a processor upgrade, IMHO.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.