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‎04-02-2023 05:34 AM - edited ‎04-02-2023 05:39 AM

HP Recommended
Product: HP All-in-One PC 27-dp1000i (1K788AV)

Buongiorno stamattina  all'avvio del PC con installato Windows 11 22H2 c'è stato un arresto non corretto di Windows 11 segnalato da Visualizza Cronologia Affidabilita' ! Di recente ho scaricato aggiornamenti  driver da Intel Driver & Support Assistant per la scheda grafica Intel Iris XE prima di farlo ho contattato HP mi hanno detto che potevo farlo che non da nessun problema ! Potrebbe essere questa la causa ?  Ho fatto diagnostica hardware nessun problema e anche DISM e sfc tutto ok ! Il BIOS è aggiornato anche il sistema e tutte le App anche quelle di terzi!  Generalmente non ho periferiche collegate al PC solo tastiera e mouse wireless !  Poi il PC non ha dato piu' problemi ! Cosa posso fare per identificare il problema? Cordiali saluti ! Carlo Boselli 

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‎04-02-2023 04:38 PM

HP Recommended

Hi

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
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