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HP Recommended

Cannot find serial number, (Refurbished), no information on Youtube for 21h

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You seem to be offended, and for that I appologise.  I have used the hp assistant to locate my computer, but it could not find it.  Here are the numbers you need: 

Model: hp21-hBOZAIOPC

Product: GB571AAR#ABA

[Personal Information Removed] Refurbished

 

View solution in original post

6 REPLIES 6
HP Recommended

@TerryE1 

 

Please use the following way to find out what is the model/product of your machine:

 

                https://support.hp.com/us-en/document/ish_2039298-1862169-16

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

I already have all the numbers from the back label.  What I needed to know is how to safely remove the back cover and replace the current ramm with a higher capacity one.

HP Recommended

@TerryE1 wrote:

I already have all the numbers from the back label.  What I needed to know is how to safely remove the back cover and replace the current ramm with a higher capacity one.


@TerryE1 

 

So, you wish some help and you keep information yourself - What is it ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

You seem to be offended, and for that I appologise.  I have used the hp assistant to locate my computer, but it could not find it.  Here are the numbers you need: 

Model: hp21-hBOZAIOPC

Product: GB571AAR#ABA

[Personal Information Removed] Refurbished

 

HP Recommended

@TerryE1 

 

Sorry, it is a refurbished machine therefore we don't know what it is

 

           https://partsurfer.hp.com/partsurfer?searchtext=GB571AAR

 

       prd sn.png

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Some times the answer is there is no answer. Thanks for all your time and patience

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