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joelia
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Solved!

Install additional drive and ram on AIO computer

HP Recommended
Pavilion 27 d0139no NVID
Microsoft Windows 10 (64-bit)

Hey all,

 

So, I just bought this brand new all in one computer. Looks great, works great!

When I bought it, it said in the specs that it had two "expansion slots" in format m.2.

One for RAM, and one for diskspace.

So, I bought me a 2TB disk in the correct format, planning to expand from 1TB to 3TB, and was planning to install it myself.

However, when contacting HP support in Sweden to get info on how to access these slots, I got the answer that there are no additional slots in the machine. Only way to updgrade is to replace the original hardware, and doing so cancels any warranty.

 

Now I doubt the Swedish heldesk, as it clearly stated in the specs the machine has additional slots, and wanted to hear if anyone else with the same computer has gotten different answer, or has any other facts on this?

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Prométhée
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Message 2 of 4
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HP Recommended

Hello
according to the product page, there is a location for SSD, and one for the wlan network
Only it says: 1 TB Intel® SSD
So if it is a m2 SSD, indeed, you have to remove the original one

27-d0139no Product Specifications

Motherboard Specifications, Brighton
It costs nothing to check, but be careful:

Upgrading And Servicing Guide

tell me if the manual doesn't match
it comes from this page:

https://support.hp.com/us-en/product/hp-pavilion-all-in-one-pc-27-d0000a/32482453/manuals



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





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3 REPLIES 3
Prométhée
Level 16
Level 16
4,901 4,835 536 2,103
Message 2 of 4
Flag Post
HP Recommended

Hello
according to the product page, there is a location for SSD, and one for the wlan network
Only it says: 1 TB Intel® SSD
So if it is a m2 SSD, indeed, you have to remove the original one

27-d0139no Product Specifications

Motherboard Specifications, Brighton
It costs nothing to check, but be careful:

Upgrading And Servicing Guide

tell me if the manual doesn't match
it comes from this page:

https://support.hp.com/us-en/product/hp-pavilion-all-in-one-pc-27-d0000a/32482453/manuals



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





View solution in original post

joelia
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Wow, thanks for the fast, well formulated and thorough answer!!!

 

I guess I just have to go external then...

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Prométhée
Level 16
Level 16
4,901 4,835 536 2,103
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HP Recommended

😉

thx for compliment



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





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