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‎03-25-2020 09:26 AM

HP Recommended
Product: Envy TE01-0020
Operating System: Microsoft Windows 10 (64-bit)

Recently purchased HP Envy TE01-0020 desktop, looking to upgrade video card to support 3-4 monitors.  Purchased XFX RX 570, which fits in cabinet (just barely), but realized I don't have the power in the desktop.  It has 2 6-pin plugs.  The video card recommends 500 Watts of power.  Anything I can do or any recommendations for other video cards (with at least 3 displayport slots) that might work here?  Thanks.

3 REPLIES 3

‎03-25-2020 11:25 AM

HP Recommended

The problem is your PSU. In that model you have a 180W PSU which really limits your choice of cards. Even the GTX 1660 which has 3 DP ports, requires a 450W PSU with an 8 pin power plug. It would probably be easier to replace the PSU then find a GPU which requires no additional power plug and runs with such a low power PSU.

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‎03-25-2020 11:38 AM

HP Recommended

Thanks.  And that's fine.  I've read on some of the HP postings that my type of desktop can only fit HP-specific power sources.  Is that true?  And if so, is there something that HP sells that I can use?  Thanks.

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‎03-25-2020 11:40 AM

HP Recommended

It is true but this forum post should help.

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