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07-02-2021 08:25 AM
Product: Pavilion 24-b016
Operating System: Microsoft Windows 10 (64-bit)
My all in one is 4 years old, I'm getting 460+ mbps. Sometime when I'm in the middle of a video, it just stops. A window pops up saying No Internet. When a tech was out, he hooked up his laptop in another port of the Router, and he had internet. Is it possible that when it gets hot it opens up and I lose internet??? I really don't want to purchase a new puter.
Thanks for any help.
1 REPLY 1
07-03-2021 08:45 PM
When you get "no Internet", disconnect the Ethernet cable from the computer, and then reconnect it, to see if Windows will immediately restore your Internet connection -- no matter how "hot" your computer may possibly be.
If you have a desktop computer, consider addingi-in a network-adapter card, to supersede the "integrated" network adapter, to see if that integrated adapter is the problem.
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