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HP Recommended
Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.
For (original) Windows 10. Please use Cloud Recovery tool:
https://support.hp.com/au-en/document/c06162205
Regards.
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HP Recommended
Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this https://support.hp.com/au-en/product/hp-pavilion-24-b000-all-in-one-desktop-pc-series-(touch)/110468...
check
You can try to help yourself with this tutorial (sorry not fully translated)
que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574
Using the HP Cloud Recovery Tool (Windows 10, 7)
You can try several things in order to try to recover your data if need
You can try a bootable cd / dvd type live cd (linux)
https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/
you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!
https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance
Please remember to mark the answers this can help other users
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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it
Desktop-Knowledge-Base
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