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‎05-10-2022 02:16 AM

HP Recommended
Product: HP Pavilion 590-p0100na
Operating System: Microsoft Windows 10 (64-bit)

HI,

 

Looking at upgrading to Windows 11 and ran the PC Health check and came across an issue of "unable to detect TPM".

 

I did the recommended steps indicated by Windows and went into my BIOS which seems to indicate that I do have a TPM module (see picture). Which I have enabled. However this PC Health check is 20220509_204853.jpgstill unable to detect TPM. I have refreshed "tpm.msc".

 

I am aware of the offical workaround available (https://support.microsoft.com/en-us/windows/ways-to-install-windows-11-e0edbbfb-cfc5-4011-868b-2ce77...)

 

My system specs are as follows:

 

General specifications
Operating system
Windows 10 Pro 64-bit Version: 19044.1645
Microprocessor
Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz
System memory
24 GB
Memory slot 1
16GB 0000 2666MHz
Memory slot 2
8GB SK Hynix 2666MHz
System board
843B 00
System BIOS
F.46
Video
Graphic device 1
Intel(R) UHD Graphics 630
Current resolution
1920 x 1080
Refresh rate
59 Hz
Version
30.0.101.1660 (3/18/2022)
Audio
Device 1
Realtek High Definition Audio
Status
Enabled
Driver
RTKVHD64.sys
Version
6.0.9205.1
Device 2
Intel(R) Display Audio
Status
Enabled
Driver
IntcDAud.sys
Version
10.27.0.12
Device 3
USB Audio Device
Status
Enabled
Driver
USBAUDIO.sys
Version
10.0.19041.1202
 
The only thing that I can think of is that this desktop Pavillion has the 1.2 TPM installed. Admittedly I have not opened up my unit to check the motherboard since I understand that there is no standardisation for TPM's which will be my next question. Will it be at "14-1" connection or something else.
 
I believe the motherboard is a "Lincs 843b".
 
Any help would be appreciated. Thank you.
1 REPLY 1

‎05-10-2022 07:13 AM

HP Recommended

Hi:

 

Your PC would have a TPM 2.0 security device, not 1.2 based on its specs.

 

Your PC must have one of those firmware based TPM 2.0 (fTPM) security devices, and for some reason Windows does not recognize a fTPM 2.0 device as a TPM 2.0 device.

 

If you want to upgrade to W11, you will have to use one of the few W11 hardware check bypass methods to upgrade to W11.

 

I found this method to be the easiest way to do that...

 

Windows 11 Upgrade Hack on Any Hardware | Dong Knows Tech

 

Before attempting to upgrade to W11, I would make a system image of your current W10 installation prior to updating to W11, so you can easily reinstall W10 in the future.  I used the free Macrium Reflect software to do that, under the Backup at Home section. 

 

Along with the system image, make sure you create the bootable DVD or USB rescue drive you boot from to access the system image stored on your portable hard drive.

 

Macrium Software | Reflect Free Edition

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