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Kk03
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Message 1 of 2
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Keyboard is not working for any laptop or pc but the mousue is working

HP Recommended
HSAD01K
Microsoft Windows 10 (64-bit)

Hello,

 

Please help the mousue is working but the keyboard HSAD01K I not working it is locked can anyone tell how to unlock to use for my pc or laptop it's very urgent plz

1 REPLY 1
Prométhée
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Message 2 of 2
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HP Recommended

Hello
normally, you don't have 36 solutions ...
The keyboard should work, regardless of the computer, unless there is a compatibility problem with the windows version, and this is quite rare.
nothing to do, except, check, install the new batteries correctly, in the right direction!
With many models, if there are already batteries, it is sometimes necessary to remove a plastic tab, which prevents contact.
If there is a button, place it on on, and another button, in order to pair the keyboard and the dongle, press it for a few seconds in general
apart from that, nothing to do
If the keyboard does not work, it may be damaged
At least see if it's visible in device manager
however, it may be, and the keyboard may not work

 

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