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- Keys (mostly '1') are pressed continuously when laptop is "c...

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06-16-2024 02:33 PM
Product: HP EliteBook 845 G8 Notebook PC (2N7X1AV)
When I power on my laptop, no mater the operating system I use (I use Windows 10 and dual boot to Ubuntu 22.04) , and also when it's back from sleep, it will start typing '1' (and sometimes other letters continuously, as if someone was pressing the key.
The key is not stuck at all, pressing it again will not change it's behavior, the only thing that works is waiting until the laptop warms up.
The keyboard doesn't have much use nor it seems damaged, maybe it's a firmware issue? I have updated the bios but with no changes
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