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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Like to know if system has an internal DVD burner

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3 REPLIES 3
09-20-2024 09:04 AM - edited 09-20-2024 09:05 AM
Welcome to our HP community forum!
Rather than a serial number, please give me the System SKU of your PC: please type in System Information in your Windows search bar, and click on the System Information app. Look to the right of "System SKU" and provide that information.
Kind Regards,
NonSequitur777
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