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HP Recommended
Pavilion 500-C60
Microsoft Windows 10 (64-bit)

When my customer was unplugging the power supply from the back of the computer (it's a laptop MB in a regular case), the little plastic piece that gives the plug its ground popped off the motherboard.  This was not discovered until after she brought the PC to me for a software problem.  Now the DC plug can't be plugged in because it needs the female part that connects to the outside of the plug.  Is there anywhere that I can get one of these?  It looks like it just needs to be pushed back into place...

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