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Matt170
New member
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Message 1 of 2
210
Flag Post

Monitor arrived tilted out of the box

HP Recommended
Pavilion All-in-One 37

Monitor was tilted on the stem of the base, out of the box (pre-assembled.)  Monitor sat with left corner at 5 cm from desktop and right corner at 7.5 cm from desktop.

1 REPLY 1
Prométhée
Level 16
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Message 2 of 2
Flag Post
HP Recommended

Hello
there is nothing we can do here!
if you have ordered a computer, and it is not in working order, you must contact the reseller, or hp directly, if purchasing through the hp store

https://www.hp.com/us-en/contact-hp/contact.html

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



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