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‎10-22-2019 06:48 AM

HP Recommended
Product: HP Compaq Elite 8300 ai1
Operating System: Microsoft Windows 10 (64-bit)

I'm unable to remove the back panel of HP Compaq Elite 8311 Ai1. never seen a screw like this.  what tool could remove this?

Very grateful for any suggestions.HP screw.JPG

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-22-2019 07:08 AM - edited ‎10-22-2019 07:08 AM

HP Recommended

Hi:

 

You need a Security Torx Shank Screwdriver Bit to loosen that screw.

 

I don't know what size, but the service manual should indicate that, and you can pick up a set of assorted sizes pretty cheaply, I would imagine.

 

https://www.lowes.com/pd/Hillman-4-Piece-1-in-Security-Torx-Shank-Screwdriver-Bit/4258947?cm_mmc=shp...

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3 REPLIES 3

‎10-22-2019 07:08 AM - edited ‎10-22-2019 07:08 AM

HP Recommended

Hi:

 

You need a Security Torx Shank Screwdriver Bit to loosen that screw.

 

I don't know what size, but the service manual should indicate that, and you can pick up a set of assorted sizes pretty cheaply, I would imagine.

 

https://www.lowes.com/pd/Hillman-4-Piece-1-in-Security-Torx-Shank-Screwdriver-Bit/4258947?cm_mmc=shp...

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‎10-22-2019 07:15 AM

HP Recommended

That looks like exactly what will fit.  That's a new one on me.  Thanks so much.

i'll probably buy a whole set of sizes.  Thanks so much.

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‎10-22-2019 07:18 AM

HP Recommended

You're very welcome.

 

They now have all kinds of crazy shaped security screws, for which you need the special drivers to remove and reinstall them.

 

The one on your PC is the most common one.

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