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HP Pavilion Desktop 595 p0084

I recently moved offices.  We had multiple desktops (4) with wireless keyboards, mice, and dongles.  After moving into our new offices, I plugged the desktops in.  The actual cpu's work but unfortunately, all of the keyboards, mice, and dongles were mixed.  Therefore, I have no idea which dongles belong to which cpu's.  Furthermore, I have no idea which keyboards and mice belong to which dongle.  

 

What are some steps that I can take to sort this out?  Hopefully this is an easy process. 

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Hello
I don't understand what you mean, maybe because of the translation.
"I have no idea which dongles belong to which cpu's"
If we are talking about a usb Wifi dongle, I don't see the connection with the CPU.
in terms of keyboards there I can not check because writing too small, but to check may be with the references on the mouse keyboard and receivers!
otherwise, apart from placing a receiver and testing, I don't see too much!
it doesn't have to be long for 4 kits!



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Expert volontaire Forum Fr 17-10-2009

Sorry i'm using translate.google

give the model and P/n product number of the device

example: HP Phoenix h9-1228ef HPE product no.P / N: C0B64EA


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I have multiple computers, keyboards, mice, and usb devices that communicate to the keyboards and mice.  

 

I plug the usb devices into the computer, but they do not communicate with any of the keyboards or mice.  

 

Therefore, I continue to test each one and nothing happens.  It seems like the computers are not recognizing the usb device.  

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@Prométhée 

He has 4 computers. He has 4 dongles, 4 keyboards, and 4 mice.  All are mixed up, as he did not keep them separated.  My question would be, if your using USB dongled keyboard and mouse, and the dongle is USB, there has to be a driver, and I would look at the USB listing on Device Manager.

PS<> I am old school, never had wireless keyboard/mouse, so you have the advantage, maybe ?🤔

Technically I am wondering and guessing at  this:

1) is there a pairing button on the mouse and keyboard? Or just one of them?

2) is it possible to delete the USB dongle driver, put in a dongle, and have it install the driver.  Then try each mouse.  Then try a keyboard.

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@jlandweh 

 

Sorry for jumping in. This must take time because each set (USB, keyboard, mouse) works together. There is no other way UNLESS you can re-program all of them. My simple answer

 

  1. Put receivers, one each to 4 computers, it doesn't matter which one to which.
  2. Bring keyboard and mouse one by one to see which one works with receiver and mark computer 1 on the right KB and mouse.
  3. Repeat step 2 for computer 2 now you only have 3 sets (6 devices to check) .... then 2 ...  then the last one.

Regards.

 

 

 

BH
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@banhien,

Your always invited. Your logical approach should work!

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@wb2001 

 

With only 4 PC's, I think we only need no more than 10 mins to work this out.

 

During my over working 35 years even 30 years with a same organization, we moved offices not less than 10 times. Each time, I  had to pack mouse and keyboard myself on Friday and brought back over the weekend at new office, wired or wireless.

 

Regards,

BH
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Yes, then that is a bit what I said ...
Just test each receiver and keyboard / mouse.
From what you indicate, @jlandweh  it seems that it does not work with any receivers / keyboard!?
What is certain, having already done this type of manipulation, any receiver and its keyboard must work with any computer, in any case I have never encountered a keyboard only works with one computer. .
When you connect a receiver dongle to a computer, there must be a recognition / connection sound ...
No need to have the keyboard lit the dongle must be installed.
So as it was mentioned it seems to me, you have to check in the device manager!
So just check a receiver dongle on different computers to see if detected and installed.
If necessary use different usb port.
It would be amazing if it didn't work with all dongles on all computers.
unless you have a concern that we may not be able to identify here.
If a dongle is detected with a pc, correct, just try the 4 keyboards, if none works, test another dongle!
All in all if at least one dongle and keyboard does not work, it is that something serious happened somewhere!



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Expert volontaire Forum Fr 17-10-2009

Sorry i'm using translate.google

give the model and P/n product number of the device

example: HP Phoenix h9-1228ef HPE product no.P / N: C0B64EA


Please remember to mark the answers this can help other users


please click on the accept as solution button

if message provided an answer / solution to the problem

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