Create an account on the HP Community to personalize your profile and ask a question
12-15-2022 11:41 AM
I own an HP Pavilion Elite HPE desktop computer (10 yrs old, maybe older) I added a second internal hard drive of 16 terabytes, but when I try to format this new hard drive, the computer sees it as 566 gigabytes hard drive instead. I switched the cables from the original drives (Drive C), power, and SATA, to the new drive and still have the same problem. I ended up getting another big hard drive and still gives me the same problem. What would be the problem with my computer? When I connect an external hard drive it recognizes it without any problem, no matter the drive size. How can I add a more than 2TB internal hard drive and the computer recognize it?
12-15-2022 12:05 PM
Your PC's BIOS is too old to support any drive larger than 2 TB.
You need a PC with a UEFI BIOS in order for the entire drive capacity of a larger drive to be seen.
The only suggestion I can offer, would be to see if formatting the drive with the GPT partition table allows you to use the entire capacity for storage.
Didn't find what you were looking for? Ask the community