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Message 1 of 2
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Flag Post

My HP laptop when I start it after half minute it was automatic shut down

HP Recommended
Example: Pavilion g4
Microsoft Windows 7 (32-bit)

My HP laptop when I start it after half minute it was automatic shut down and when starting screen written "the BIOS Setup is corrupt" 

Many manufacturs speek the mistake is motherboard what is it miatake

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HP Support Agent
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Message 2 of 2
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HP Recommended

@Vikaskumarji

 

I reviewed your post and I understand that the computer is not booting to Windows and shuts down randomly.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you boot to BIOS and check whether the computer is shutting down even in the BIOS screen. If yes, then it is a hardware issue and I recommend you contact support and check the available service options for your computer.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

In case if the computer is not shutting down in the BIOS screen, then I recommend you update the BIOS from the below link and test.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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