My PC says i only have 46% battery when plugged in. Do I need a new battery?

[RonD10]

i have a PC laptop which is a Pavilion G7. At start up it says i have 46%battery plugged in. Do I need a new battery? How do i order 1

[Laptop_Jason]

If your laptop is consistently showing a low battery percentage even when it's plugged in, it could indicate an issue with the battery or the charging system. Here are some steps you can take to troubleshoot and determine if you need a new battery:

1. Check the Power Adapter and Cable:

   • Make sure you are using the original power adapter that came with the laptop.
   • Inspect the power cable for any signs of damage. A frayed or damaged cable can affect the charging process.

2. Reset the Battery:

   • Shut down your laptop.
   • Unplug the power adapter.
   • Remove the laptop battery if it's removable (some laptops have non-removable batteries).
   • Press and hold the power button for about 15-20 seconds.
   • Reinsert the battery (if removable) and plug in the power adapter.
   • Power on the laptop.

3. Calibrate the Battery (if applicable):

   • Some laptops benefit from occasional battery calibration. Check your laptop's user manual or the manufacturer's website for instructions on how to calibrate the battery.

4. Check Battery Health:

   • On Windows, you can check the battery health using the built-in "Battery Report" feature. Open a command prompt as an administrator and type powercfg /batteryreport. This report will provide information on your battery's health.

5. Update Drivers:

   • Ensure that your laptop's battery and power-related drivers are up to date. You can usually find the latest drivers on the manufacturer's website.

If, after performing these steps, the issue persists and your battery health appears to be deteriorating, it may be time to consider getting a new battery.

To order a new battery for your Pavilion G7, you can follow these steps:

1. Visit HP's Official Website:

   • https://partsurfer.hp.com/

2. Enter Your Laptop Model:

   • Enter your laptop model (Part number of your Pavilion G7) 

3. Order Parts:

   • Look for a section related to ordering parts or accessories.
   • Select the category for batteries or power-related components.
   • Follow the prompts to order the appropriate battery for your laptop model.

Alternatively, you can contact HP's customer support for assistance in ordering a new battery. They can provide guidance on the correct battery for your laptop and help with the ordering process.