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‎03-02-2021 11:39 AM

HP Recommended
Product: HP Pavilion All-in-One - 24-b214 Desktop
Operating System: Microsoft Windows 10 (64-bit)

I stripped one of the (4) small screws that attach the base / stand to the monitor / display of my HP Pavilion All-in-One 24-b214 Desktop Computer. I am looking to purchase a replacement set of screws to secure the monitor to the base. 

 

Does anyone know what type of screw I need to buy?

 

I can't find this information anywhere. The screws use a small hex key, not a screwdriver. Thanks in advance.

1 REPLY 1

‎03-02-2021 11:55 AM - edited ‎03-02-2021 11:58 AM

HP Recommended

@EAST23 , welcome to the Community.

 

I contacted a seller who has the Stand Tool for sale.  I asked if they sold the 4 screws that you need and he said that you would have to buy the complete kit of screws for the computer.  Here is the link to their website: https://www.impactcomputers.com/index.php?_route_=imp-865792.html

 

I have never dealt with them, but their representative seemed very helpful.  It doesn't mention how much shipping would be for the kit.

 

I suggest that you contact a local computer shop to see if they can help you.  BestBuy's Geek Squad may be a good place to start.  They upgrade and repair a lot of HP computers.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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