• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎08-20-2023 03:15 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I lost the small USB Dongle for the HP WLess Premium Keyboard (Product No: Z9N41AA#UUZ)

Where can I get a replacement?

Thanks!

Category:
1 REPLY 1

‎08-21-2023 10:53 AM

HP Recommended

Unfortunately, you can't procure a replacement.

 

The USB dongle is programmed to pair with the keyboard at the factory. It will not work with any other keyboard.

 

You will need to replace your wireless keyboard with a new one that includes a USB wireless dongle


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.