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aa-fixinghisdt
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Message 1 of 3
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Solved!

Need to parse the failure ID: 94JBUM-8BAAH9-GXPT6K-407S03

HP Recommended
Paviliion
Microsoft Windows 10 (64-bit)

Hello,

 

Ran a system fast test on Pavillion desktop all in one 

 

The memory fast check failed.  (It also failed on the memory extensive check - but provided no additional information)

 

Can anyone help me parse out what the issue is with this Failure ID: 94JBUM-8BAAH9-GXPT6K-407S03

Product ID : V8P05AA#ABA

 

Thanks, and really appreciate the help

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Prométhée
Level 16
9,583 9,441 971 3,380
Message 2 of 3
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HP Recommended

Hello
Try what is stated here:

HP Printer & Laptop Repair | HP® Support

Otherwise, there is a memory problem, in general, nothing in particular, the defective module must be replaced.
There I only have this:

Memory Module Failure (no DIMM id)

Difficult to say what it is exactly, if you have two modules in place, test by removing one and then start over with the second!
This will allow to know if it is indeed one of the two modules!

 

Memory Module Replacement Instructions

 

Upgrading and Servicing Guide

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

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2 REPLIES 2
Prométhée
Level 16
9,583 9,441 971 3,380
Message 2 of 3
Flag Post
HP Recommended

Hello
Try what is stated here:

HP Printer & Laptop Repair | HP® Support

Otherwise, there is a memory problem, in general, nothing in particular, the defective module must be replaced.
There I only have this:

Memory Module Failure (no DIMM id)

Difficult to say what it is exactly, if you have two modules in place, test by removing one and then start over with the second!
This will allow to know if it is indeed one of the two modules!

 

Memory Module Replacement Instructions

 

Upgrading and Servicing Guide

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
Desktop-Knowledge-Base





Was this reply helpful? Yes No
aa-fixinghisdt
Author
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Message 3 of 3
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HP Recommended

Thanks for the reply Promethee

 

I couldn't find this in the community but it is possible to go get more information on failureids from this site

https://support.hp.com/us-en/eas/failureId 

 

It does appear to a bad memory module.  I do have 2 DIMMS, although the system test do not report which one is causing the issue.  I will try your method of removing one and testing again to find by process of elimination. 

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