Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

New Envy Desktop 750-524 only has 118 GB Hard Drive instead of 1T

HP Recommended
Envy Desktop 750-524
Microsoft Windows 10 (64-bit)

I just purchased from Best Buy a brand new HP Envy Desktop 750-524 that is supposed to have 1T Hard Drive memory.  I just noticed that it is showing that I only have 118 GB of Hard Drive memory.  Is there something I need to do with the computer in order to get full use of the 1T hard drive?  Maybe I'm missing something.  Usually when the specifications on the box state " Hard Drive Size: 1T" you get 1T (not 118 GB).  Does anyone have an idea of what's going?  I'd appreciate any help.  Thanks.

Level 19
Level 19
94,684 93,341 12,270 26,101
Message 2 of 2
Flag Post
HP Recommended



The following link shows its specs


It has TWO (2) physical HDD's acutally one 128GB SSD and one 1TB HDD. Open File Explorer (old Windows Explorer) you should see 3 logical drives C:, 😧 and one other.


  • C: and 😧 are on same physical drive which is SSD (total 128GB - actually less).
  • Other is on one physical drive and it has 1TB (actually less)


**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation