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‎01-31-2020 09:19 AM

HP Recommended
Product: HP 24-f0037nq
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone, this is my first post and I’m pretty sad it is about a problem I am having right now.

I received my 24-f0037nq 2 days ago. It works flawlessly, I love it and i consider it a nice buy. But...

I just cannot get used to the constant humming. The CPU fan is running constantly, even when the computer is idle (1% usage). 
Some background:

- received unit, installed Win 10 Home 64 bit, WLAN driver

- installed all the drivers through the Assistant app (including the last BIOS update)

This is the moment when I first noticed the constant noise. 
Tried to search BIOS for any fan settings, no success. Though, in Thermal, I’ve seen that the fan speed is oscillating between 1350-1400 RPM, and it perfectly matches the sound I am hearing.

I am thinking this is either a BIOS problem, or do I have a faulty unit?

Thinking to try to install the initial BIOS with a rescue USB. What do you think?

Thank you in advance!

1 REPLY 1

‎01-31-2020 07:10 PM

HP Recommended

@vanushhh,

If the CPU fan stops, the computer will overheat,  and shutdown.

http://h10032.www1.hp.com/ctg/Manual/c06520444

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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