New HP purchase warranty issue

[Bobp3105]

Purchased an HP Slim Desktop PC and Monitor from Walmart yesterday. During set up I had a question so I set up a customer account on HP support site. Upon entering the serial number it states my warranty has expired. Has anyone else encountered this problem? Having no luck at getting in touch with anyone at HP.

[Kuroi_Kenshi]

Hi @Bobp3105,

Welcome to the HP Support Community! We're thrilled to have you here! 

Thanks for posting your query! We're here to help you navigate the warranty dispute process. 

To get started, please check out this handy guide:  https://support.hp.com/hk-en/document/ish_2534210-1364541-16  It's packed with steps to help you raise a warranty dispute. 

While you're at it, you could also check your warranty status here:  https://support.hp.com/in-en/check-warranty 

We hope this helps you get back on track! 

Take care, and have an amazing day! 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

Best regards,