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AzAnn
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Message 1 of 2
350
Flag Post

No Power to screen

HP Recommended
HP-100-5155
Microsoft Windows 10 IOT

The screen or power button does not lite up when the power button is pushed

I have had it at two shops and one said the screen was burned out and could not be replaced - the other said the mother board needed repair/replaced -

Ques:  where would I get any of this done 

and is it worth it?

1 REPLY 1
wb2001
Level 15
Level 15
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Message 2 of 2
Flag Post
HP Recommended

@AzAnn,

Sorry to tell you this, but the unit is 10 years old.  It has only minimum specs with the CPU 1.8GHZ, 10/100 LAN, and WIN 10 with 4 GB RAM. There are many sub-component boards that attach to the main board. Several of these could be the problem, especially inverter board for the screen display.  The motherboard from China is $99, and you'll likely pay $75 or more to get it installed. Then you will have to explain to Microsoft the new board, as it will not have an embedded WIN 10 digital license.  If hassled, you spend another $40-50 for an online (legal) download.

Then again, you do all that, and the culprit was the screen or inverter board.......I feel the pain from here.

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