• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
Locked

‎01-26-2017 03:23 AM - last edited on ‎01-26-2017 08:24 AM by Retired

HP Recommended
Product: Pavilion all In one 21-a256
Operating System: Microsoft Windows 10 (64-bit)

So there is no display coming up on monitor. I checked few forums they said to press F8 and further things. But in actually USB is also not working. So can't connect keyboard and mouse.

Here is the thing after plugging adapter the green light is coming up like before. Then when I power on again green light is coming in power button and the fans are running properly and I guess hard disk too. But there is no monitor display no USB working.

Any solutions asap. Or call me at [Personal Information Removed]

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-27-2017 10:24 AM

HP Recommended

Hey@sagarkatara,

 

Thanks for the response.

 

Then, it could be a hardware issue.

I recommend you to contact Phone support using the link below for further assistance.

 

http://support.hp.com/us-en/contact-hp

 

Hope this helps. Feel free to reply for more.

 

Resolv_S

 

I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.


Click the “Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

 

Note: HP doesn’t recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎01-26-2017 12:28 PM

HP Recommended

Hello@sagarkatara,

 

Welcome to the HP Forums!

 

I have read your post and understand that you need assistance in fixing the display issue on the PC. I will definitely help you.

 

I was able to find a suitable article related to the error you have mentioned in your post.

I request you to perform the steps mentioned in the link below and check if that solves the issue.

 

http://hp.care/2jjC607

 

Hope that answers your question. Let me know for more.

 

Resolv_S

 

I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.


Click the “Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

 

Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

Was this reply helpful? Yes No

‎01-26-2017 11:05 PM

HP Recommended
I already checked that link. And I tried again, same it's not working.
Was this reply helpful? Yes No

‎01-27-2017 10:24 AM

HP Recommended

Hey@sagarkatara,

 

Thanks for the response.

 

Then, it could be a hardware issue.

I recommend you to contact Phone support using the link below for further assistance.

 

http://support.hp.com/us-en/contact-hp

 

Hope this helps. Feel free to reply for more.

 

Resolv_S

 

I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.


Click the “Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

 

Note: HP doesn’t recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

Was this reply helpful? Yes No

‎01-29-2017 03:26 AM - edited ‎01-29-2017 03:27 AM

HP Recommended

Yes, the mother board got corrupted. Change it. Now its working. Thanks.

Was this reply helpful? Yes No

‎02-25-2017 09:29 AM

HP Recommended
How much did it cost to change motherboard? Was it in or out of warranty?
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.