Not able to claim warranty showing invalid serial number

[Lokraj]

I have purchased HP S1000 Silent /Lightweight, upto 1600 DPI Wireless Optical Mouse from flipkart on 28-03-2025 but it stopped working after some days now i am claiming warranty from official website but it showing invalid serial number.Could you please help me on this?

[zoey7886]

@Lokraj, Welcome to the HP Support Community! We're thrilled to have you here! 

Thanks for posting your query! We're here to help you navigate the warranty dispute process. 

To get started, please check out this handy guide: https://support.hp.com/hk-en/document/ish_2534210-1364541-16  It's packed with steps to help you raise a warranty dispute. 

While you're at it, you could also check your warranty status here: https://support.hp.com/in-en/check-warranty 

We hope this helps you get back on track! 

Take care, and have an amazing day! 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

Regards, 

[Lokraj]

Hello 

Thanks for reply.
But i am not getting raise dispute options is there any other way ?

[Lokraj]

For product available in India what we can do ?

If the dispute link is not displayed, the product might be a commercial product or a product available in India, which cannot be disputed online.

[Garp_senchau]

@Lokraj, Thanks for reaching out! I suggest you reach out to the nearest HP Authorised service center for personalized assistance. They can provide one-on-one help to fix the problem.

Note: There might be a nominal charge for the service they provide.

HP® Service Center Locator - United States | HP® Support

Regards,