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Brendajb
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Message 1 of 2
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OG9X60-000AHL-MFPM7G-60QW03

HP Recommended
Pavillion 23
Microsoft Windows 10 (64-bit)

 FAILURR ID: OG9X60-OOOAHL-  MFPM7G-60QW03 ..Product id: F3E42AA#ABA

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Prométhée
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Message 2 of 2
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HP Recommended

hi

https://support.hp.com/us-en/eas/failureid?failureId=OG9X60-OOOAHL-MFPM7G-60QW03&productNo=F3E42AA

 

can you check the code it seems invalid

[edit]

well I suspected it a little, anyway!
i tried again and your hard drive is defective!

Failure details - Hard drive check:

IMPORTANT:

The test found a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.

The following documents are available for reference:

 

It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this
https://support.hp.com/us-en/product/hp-pavilion-23-g000-all-in-one-desktop-pc-series/6528335/model/...

 

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)

 DAta :
You can try a bootable cd / dvd type live cd (linux)

https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/


you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!


https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance



 

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
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