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‎02-12-2019 08:46 AM

HP Recommended
Product: 1WA76EA#AB7
Operating System: Microsoft Windows 10 (64-bit)

So i installed my new samsung 970 ssd on my laptop now what...i cannot see it on the windows. i have to install some software or there is another problem?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-12-2019 09:10 AM

HP Recommended

Greetings,

Welcome back to the forum.

I am not a HP employee.

 

A new storage device may not appear in File Explorer until it is initialized, partitioned, and formatted. You may have to bring the disk online if it is in offline status in Disk Management before you can partition and format the disk.

 

The following article explains the process (Link).

 

Windows 10 has a native NVME driver. Samsung (Link) provides a NVME driver for your new 970.

 

Regards

View solution in original post

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2 REPLIES 2

‎02-12-2019 09:10 AM

HP Recommended

Greetings,

Welcome back to the forum.

I am not a HP employee.

 

A new storage device may not appear in File Explorer until it is initialized, partitioned, and formatted. You may have to bring the disk online if it is in offline status in Disk Management before you can partition and format the disk.

 

The following article explains the process (Link).

 

Windows 10 has a native NVME driver. Samsung (Link) provides a NVME driver for your new 970.

 

Regards

Was this reply helpful? Yes No

‎02-12-2019 09:39 PM

HP Recommended

thank you my friend ... i figured it out later thanks for the help

Was this reply helpful? Yes No
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