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‎01-08-2020 08:38 AM

HP Recommended
Product: Omen Obelsik 875-0211ng
Operating System: Microsoft Windows 10 (64-bit)

hey there,

 

we ordered a few of these Desktops (Omen Obelsik 875-0211ng) for our office.

I would like to know why HP is using worse coolers for the Ryzen 3700x CPU than the original one from AMD (Wraith Prism)?

Regarding the high idle and workload-temperatures (and thus lower boost-clocks, thanks to the **bleep**ty cooler) i would like to know if it is possible to mount a normal after-market CPU-cooler (AM4 mount) onto this Special Omen-whatever-Mainboard?

 

Thanks in advance

1 REPLY 1

‎01-10-2020 11:13 AM

HP Recommended

@each1teach1

 

I have gone through your Post and I understand your concerns and frustration

 

I will put your case across to the concerned team. We will need few information to be able to assist you better

 

I have sent you a private message, Please reply back with the requested details

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you

 

 

KrazyToad
I Am An HP Employee

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