Pantalla azul tras overclocking ram y actualizacion Bios

[Kreuz1]

Hola, tengo un omen 45l desde Julio 2024 lo tenia funcionando sin problemas  con la ram a 5200 MT/s, con overclocking aplicacion gamming hub, desde las 2 ultimas actualizaciones de Bios sale pantalla azul, los perfiles XMP 1 y XMP 2, no funcionan sale pantalla azul, para poder funcionar el pc, tengo que tener los valores predeterminados. Que solucion existe para este problema generado por HP? digo generado porque antes de actualizacion no lo tenia.

[PalenoRafael]

Hey @Kreuz1,

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

[Kreuz1]

Hello, I have an omen 45l since July 2024, I had it working without problems with the ram at 5200 MT / s, with overclocking gaming hub application, since the last 2 Bios updates a blue screen appears, the XMP 1 and XMP 2 profiles do not work, a blue screen appears, in order for the pc to work, I have to have the default values. What solution is there for this problem generated by HP? I say generated because before the update I didn't have it.

[Sneha_01]

Hi @Kreuz1 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're experiencing issues with your HP Omen 45L after a BIOS update and RAM overclocking. Here are some steps you can take to address the blue screen errors related to the RAM:

1. Roll Back BIOS Update

• Check BIOS Version: If the issues began after the last two BIOS updates, consider rolling back to a previous version that was stable.
• Download Older Version: Visit the HP support website for your Omen model to find older BIOS versions. Follow the instructions carefully to flash the older version.

2. Reset BIOS to Default

• Enter BIOS: Restart your computer and press the BIOS access key (usually F2, F10, or DEL) during startup.
• Load Default Settings: Look for an option like “Load Optimized Defaults” or “Load Default Settings” and select it.
• Save and Exit: Save the changes and exit the BIOS.

3. Test RAM Settings

• Use XMP Profiles: After resetting, try enabling the XMP profile again. If it results in a blue screen, you may need to manually set the RAM frequency and timings instead of using the XMP profiles.
• Lower the Frequency: If 5200 MT/s is causing issues, try a lower speed like 4800 MT/s or even 4600 MT/s.

4. Update or Reinstall RAM Drivers

• Check for Updates: Ensure that your chipset drivers and any RAM-related drivers are up to date. Visit the HP support site for the latest drivers.
• Uninstall/Reinstall: You can also uninstall the existing drivers and let Windows reinstall them automatically.

5. Check RAM Stability

• Run Memory Test: Use Windows Memory Diagnostic Tool or MemTest86 to check for RAM stability. This can help identify if the RAM is faulty or if the settings are causing the issue.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[Kreuz1]

Hi, none of the above works.

[Sneha_01]

Hi @Kreuz1 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support