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 After HP update, come this every time when i start my laptop. What should i do here? Please help 

3 REPLIES 3
HP Recommended

Greetings @Alex1977B 

 

Welcome to the HP Forum.

 

I don't know if we can fix your PCs problem.

 

I would say your PC has probably received a BIOS update. It is recommended to turn off BitLocker prior to doing a BIOS update.

 

Can you sign into Windows if you select "Continue Booting"?

 

If you can sign into Windows you should turn off BitLocker in Control Panel>Device Encryption if your PC is using BitLocker.

 

Then clear and reset the TPM at the next restart.

 

If you cannot sign into Windows your PC is in a bad situation if you see a request to "Enter the BitLocker recovery key" prompt.

 

You will lose all data on the encrypted disk and will have to reinstall Windows if you don't know the recovery key or if the recovery key fails to unlock the drive as a result of the BIOS update.

 

What happens when you select "Continue Booting"?

 

Regards

HP Recommended

Hello Bill_To

Yes! Exactly that do the trick.

I did as you said, and now everything running smoothly again, that notification on system start is gone. 😃

Thank you very much for your fast response and support,

I'm very grateful.

Best wishes 

Alex

HP Recommended

Greetings @Alex1977B 

 

Good to see your PC is okay.

 

BitLocker can cause headaches if it is enabled.

 

I don't use BitLocker on my PCs. But it is a good security tool on Laptops.

 

Regards

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