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‎10-10-2024 07:35 AM

HP Recommended

The receiving end of the power supply cord on my Envy machine has broken off its frame. I can still plug the cord in, it is just loose. What power supply do I need to purchase for replacement?  Desktop-71PM06O  Thank you.

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1 REPLY 1

‎10-13-2024 07:28 AM

HP Recommended

Hi @DT20245,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the power supply on your PC and may need replacement.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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