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HP Recommended
HP Pavilion Power Desktop - 580-158ng

Hi there. The issue concerns the PC 580-158ng with the Basswood 8399 motherboard. I wanted to upgrade the processor. I found information about supported models on the manufacturer's website. I also performed a BIOS update. Unfortunately, the BIOS doesn't start after replacing the processor. I don't know what to do, and I'm really counting on your help.

 

Currently, I have an AMD Ryzen3-1200. The upgrade concerns AMD Ryzen5-1600.

 

BIOS update

  • HP Consumer Desktop PC BIOS Update (ROM Family SSID 8399)

  • F.23 Rev.A
  • 9.5 MB
  • Nov 13, 2018

https://support.hp.com/us-en/drivers/hp-pavilion-power-580-100-desktop-pc-series/model/18269321?sku=...

 

HP Desktop PCs - motherboard specifications, Basswood

 

  • HP name: Basswood
  • SSID: 8399

Processor upgrade information

  • TDP: up to 65 W
  • Socket type: AM4
  • Motherboard supports the following processor upgrades:
    Processor
    TDP
    AMD Ryzen7-1700 (Summit Ridge) 3.0 GHz, 8 cores/16 threads (Pavilion Power chassis only)
    65 W
    AMD Ryzen5-1600 (Summit Ridge) 3.2 GHz, 6 cores/12 threads
    65 W
    AMD Ryzen5-1400 (Summit Ridge) 3.2 GHz, 4 cores/8 threads
    65 W
    AMD Ryzen3-1200 (Summit Ridge) 3.1 GHz, 4 cores/4 threads
    65 W

https://support.hp.com/us-en/document/c05634309

 

Unbenannt.jpg

 

6 REPLIES 6
HP Recommended

Does the PC boot when you reinstall the original processor?



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HP Recommended

Yes. The PC starts up after reverting to the original processor. Upon the first boot, CMOS recovery takes place.

 

https://support.hp.com/de-de/document/ish_4366982-4253465-16

 

cmos.jpg

HP Recommended

Read the release notes for the BIOS upgrade to see what each upgrade was for.

 

Often you can see when processor compatibility has been added.

 

I don't see F.23 in the list.

 

There are other more current versions that upgrade the microcode that you should consider.

Leave the original processor in as you update the BIOS to the current version

https://support.hp.com/us-en/drivers/swdetails/hp-pavilion-power-580-100-desktop-pc-series/17142197/...



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HP Recommended

Doesn't the ROM Family SSID need to match? Mine has a different number, 8399.

 

Screenshot 2024-03-23 194922.png

HP Recommended

Y


@Lubo777 wrote:

Doesn't the ROM Family SSID need to match? Mine has a different number, 8399.

 

Screenshot 2024-03-23 194922.png


Yes. It does

Let me check. I will have to ask internally why four BIOS updates with different family SSID numbers are offered at the driver download web document. 

This will take a few days since it is the weekend.

 



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HP Recommended

It appears that those other updates are for the other motherboards that HP has used for earlier HP Pavilion Power desktop series.

 

Your Basswood has BIOS  Rom Family 8399, so  F.23 is the only one that can be used for your PC.

 

Try downloading it from this hyperlink

https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92484.exe



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