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HP Recommended
HP DL380e Gen8
Microsoft Windows Server 2008 (64-bit)

Dear all, how can i get or search the product number for the hp product, since i am not able to view my server warranty status without the product number. i have got the serial number and product name but i dont have peoduct number so will i be able to get the product number with the help of serial number.

 

thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

HP split into 2 companies a couple of years ago.  HP (for PC's, Printers) and HPE (Servers, Switches, Routers, Storage)

 

I think you have to use the HPE warranty check link for your product.

 

http://h20564.www2.hpe.com/hpsc/wc/public/home

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

Enter the serial number of the server in partsurfer.hpe.com and you should get the product number.

 

http://partsurfer.hpe.com/

HP Recommended

hello, thank you for the support and i got the product number too as  669253-B21 but in the following space i am not able to get all the product number, so how much character do we have to used in the product number collum. with the following option i am not able to get the warranty status. i have tried with (669253, B669253 669253B2, 669253B) above option too.

 

HP Recommended

You're very welcome.

 

HP split into 2 companies a couple of years ago.  HP (for PC's, Printers) and HPE (Servers, Switches, Routers, Storage)

 

I think you have to use the HPE warranty check link for your product.

 

http://h20564.www2.hpe.com/hpsc/wc/public/home

HP Recommended

hello, i am now able to get the status, thank you very much for the support.

HP Recommended

You're very welcome.

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