-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Product # and Serial # in OMEN 30L

Create an account on the HP Community to personalize your profile and ask a question
09-22-2024 12:07 AM - edited 09-25-2024 07:56 PM
I recently changed a new OMEN 30L motherboard, (Orisa_DoradoOC_6L_218444-2348.0DB03.0021) but once I installed HP Assistant, it shows the following information (same in the bios) :
Product number: Y0SRxxx (in which most OMEN's product is GT11,12,13)
Serial number: 5CDAKxxxx
In result, I can't fiind the proper installation drivers and related support info.
Also, upon I laugh gaming hub, I couldn't get a full control of the lighting in all area. ( I can only control the diamond shape light, NOT the front 12cm fan, NOT the CPU light / watercooler). I saw on the internet, I can able to get a full control inside HP gaming hub. May I know why ??
However, I can use a 3rd party software to control all lighting (OpenRGB)..
Thanks for your advice.