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HP Recommended
HP ENVY Desktop PC TE01-4000i RCTO Base Model
Microsoft Windows 11

I am interested in taking my four HP desktop computers to Italy where I will be moving to retire. I need to purchase four power supplies compatible with Italian electricity. Does anyone know where those can be purchased?

3 REPLIES 3
HP Recommended

Hi @TWB1999,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding purchasing HP power supplies for use in Italy!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Verify Power Supply Compatibility

Most HP desktop computers are equipped with universal power supplies that can handle varying voltages and frequencies (usually 100-240V and 50-60Hz). Check the specifications on the power supplies of your HP desktops to determine if they support these ranges; if they do, you may only need plug adapters.

Purchase Compatible Power Supplies

If your current power supplies do not support 100-240V and 50-60Hz, you will need to purchase new power supplies that are compatible with Italian standards.

Visit the HP Store or Authorized Retailers

You can purchase compatible HP power supplies directly from the HP Store or authorized retailers that ship internationally:

  • HP Store: Visit the HP Official Store to browse for power supplies and check for international shipping options.
  • Authorized Retailers: Check with authorized HP resellers such as Amazon, Best Buy, or local electronics stores in Italy.

Use Plug Adapters

Italy uses Type C, F, and L plug types. If your current HP power supplies support 100-240V:

  • Purchase plug adapters to fit Italian socket types.
  1. Go to HP Store: Visit the HP Store (shop.hp.com).
  2. Search for Power Supplies: Use the search bar to find power supplies compatible with your desktop models.
  3. Check Specifications: Ensure the power supplies have the correct voltage and frequency compatibility.
  4. Review Shipping Options: Confirm if HP offers international shipping to Italy, or find a local HP store in Italy.

Examples of Plug Types in Italy:

  • Type C: Two round pins
  • Type F: Two round pins with ground contacts
  • Type L: Three round pins in a row

To sum up, check the voltage compatibility of your current power supplies. If compatible, use plug adapters; otherwise, purchase new power supplies from the HP Store or authorized retailers.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

Thank you! That did help. They are all HP Gold specification. Just need to buy the correct wall outlet cord.

HP Recommended

Hi @TWB1999,

 

Thanks for letting us help you out! If you're all set, please mark this post as 'Accepted Solution' so I can do a virtual happy dance! 

 

If you need anything else, I'm all ears (or rather, all text). Just let me know! 

 

You're awesome, and I'm honored to have been your go-to guide today! 

 

Stay fantastic, and have an amazing day ahead! 

 

Best Regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.