Purchased a Post-Warranty plan for my Desktop, didn't get a confirmation email.

[alaz21]

So, I went on the HP store in an attempt to purchase a 1-year Post-warranty plan for my desktop after learning my Care Pack expired. However, I never received a order confirmation email. Can anyone explain to me what happened?

[A_Gayathri]

Hi @alaz21,

Welcome to the HP Support Community

I understand you are facing an issue with your Desktop. you have purchased 1-year Post-warranty plan for your desktop but you have not received an order confirmation email Not to worry I will help you to get a resolution to resolve the issue.

 I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!